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I am a human-machine communication scholar studying artificial intelligence, virtual assistants, and automated-writing technologies.

Most communication and media researchers study how people interact with one another. In contrast, I focus on how people make sense of and communicate with devices designed to talk back.

I'm interested in what you think about Amazon’s Alexa, the crazy things you say to Microsoft’s Cortana, and how you've come to rely on Apple’s Siri. I also study the automation of journalism, including the increasing use of software that writes news stories. I'm interested in people's interactions with technology as well as the larger social and cultural implications of applications and devices designed to step into the role of communicator.